At SnapWireless, we stand behind the quality of our products and your satisfaction. Every purchase comes with a commitment to excellence and customer support.
Warranty Coverage:
All SnapWireless products come with a one-year warranty covering defects in materials and workmanship from the date of original purchase. This warranty is valid when you buy through our online store or from an authorised reseller.
Scope of Warranty:
Coverage Details: Our warranty safeguards against defects in materials and workmanship under normal use. We aim to provide you with reliability and peace of mind.
Minor Faults: For minor product issues, we offer prompt repair or replacement at no extra cost to you.
Major Faults: Should a major fault occur, you're entitled to a refund, replacement, or repair. We prioritize your satisfaction in resolving significant concerns.
Claim Requirements:
To initiate a warranty claim, present proof of purchase (e.g., order number, receipt). Our team will facilitate a smooth claim process for you.
Exclusions:
Our warranty does not cover:
- Normal wear and tear from daily use.
- Misuse, lack of care, mishandling, or accidents outside the warranty scope.
- Use of the product beyond its intended purpose.
- Damage from improper/unauthorised repair or maintenance.
- Subjective assessments of the product, such as speed or strength.
Warranty Claim Process:
Filing a warranty claim is straightforward:
Contact our customer service team via email or through our online form.
We'll guide you through each step, ensuring a hassle-free experience.
Need Assistance?
For any questions or help with warranty claims, reach out to our customer service at help@snapwireless.com
Please fill out the form below to start the product warranty process: